{"id":11263,"date":"2025-10-06T12:00:35","date_gmt":"2025-10-06T06:30:35","guid":{"rendered":"https:\/\/www.awfis.com\/inspiration\/?post_type=article&p=11263"},"modified":"2025-10-06T12:00:35","modified_gmt":"2025-10-06T06:30:35","slug":"everything-you-need-to-know-about-setting-up-a-gcc-in-india","status":"publish","type":"article","link":"https:\/\/www.awfis.com\/inspiration\/workplace-insights\/articles\/everything-you-need-to-know-about-setting-up-a-gcc-in-india","title":{"rendered":"Everything You Need to Know About Setting Up a GCC in India"},"content":{"rendered":"

If you\u2019re hearing the buzz around GCCs and wondering <\/span>\u201cwhat is GCC?\u201d<\/span><\/i>, you\u2019re in the right place. The term refers to Global Capability Centers, sometimes also called Global In-house Centres (GICs), where multinational companies centralize operations such as R&D, finance, IT, analytics, or customer service. A GCC center (or gcc center) operates as a strategic hub for the parent company, not just a cost centre. Understanding <\/span>what is global capability center<\/span><\/i> and how to execute a successful gcc setup in India can help your organization tap into innovation, scale, and efficiency.<\/span><\/p>\n

Why India? The Numbers Behind GCC Growth<\/b><\/h2>\n

India is already a global leader when we talk about global capability centres in India. As of 2024, there are over 1,700 GCCs employing about 1.9 million people and contributing tens of billions in revenue annually.\u00a0<\/span><\/p>\n

What\u2019s more, the number of global capability centres in India is projected to cross 2,100 by FY 2028, growing at around 8% Compound Annual Growth Rate (CAGR) as reported by Vestian and others.\u00a0<\/span><\/p>\n

So if you plan a gcc setup, you\u2019re entering a growing, competitive landscape\u2014but one with huge upside.<\/span><\/p>\n

Key Steps in GCC Setup in India<\/b><\/h2>\n

Here are the main stages you\u2019ll want to think through when doing a gcc setup:<\/span><\/p>\n

    \n
  1. \n

    Define Purpose & Scope<\/b>
    \n<\/b><\/h3>\n

    Decide what functions your GCC center will support (e.g. R&D, AI analytics, BFSI operations). The clearer you are on \u201cwhy\u201d you need a global capability center, the better you can structure talent, tech, and budget.<\/span><\/p>\n

    <\/span><\/li>\n

  2. \n

    Choose Location Wisely<\/b>
    \n<\/b><\/h3>\n

    Cities like Bengaluru, Hyderabad, Mumbai, Pune, Chennai, and NCR are leading in global capability centres in India due to strong talent pools, infrastructure, and supportive policy. Tier-2 cities are emerging too.<\/span><\/p>\n

    <\/span><\/li>\n

  3. \n

    Legal, Policy & Incentives Setup<\/b>
    \n<\/b><\/h3>\n

    Understand local laws, tax incentives, work permits, and state policies relevant to what is gcc setup in India. Some states now offer rebates, electricity or land cost incentives specifically for GCCs.<\/span><\/p>\n

    <\/span><\/li>\n

  4. \n

    Infrastructure & Real Estate<\/b>
    \n<\/b><\/h3>\n

    Build or rent physical space, decide whether you want to build a fully custom site or use co-working \/ managed office formats initially. The gcc setup needs reliable power, connectivity, security, and spatial design aligned to your functions.<\/span><\/p>\n

    <\/span><\/li>\n

  5. \n

    Talent Strategy<\/b>
    \n<\/b><\/h3>\n

    Hire people with required skills; plan continuous learning. As global capability centres<\/span> in India shift from back-office work to innovation and leadership roles, having the right human capital is critical.<\/span><\/p>\n

    <\/span><\/li>\n

  6. \n

    Technology & Operations<\/b>
    \n<\/b><\/h3>\n

    Select tech stack, security, compliance, cloud \/ on-premise needs. A gcc center today must support hybrid work, remote access, data privacy, and often global collaboration.<\/span><\/p>\n

    <\/span><\/li>\n

  7. \n

    Scale & Evolution<\/b>
    \n<\/b><\/h3>\n

    Once the global capability centre is live, evolve it: add more functions, deepen responsibilities, aim for end-to-end ownership. The best GCCs in India already hold product mandates, innovation work, not just support<\/span><\/li>\n<\/ol>\n

    Use Cases: What Areas GCCs Are Excelling In<\/b><\/h2>\n

    The current global capability centres in india are no longer just about reducing costs. Some trends:<\/span><\/p>\n